FAQ

Frequently Asked Questions

1. Our Online Writing Company and What We Offer

Q: What services do you provide?

We are a custom essay writing company which offers such online services as excusive essay writing, proofreading, editing and researching for students of all academic levels. In general, we can write, proofread and rewrite any essay or other piece of writing regardless of the topic.

Q: Why should I believe that you are different from other companies?

We are proud to say that the most knowledgeable writers with years of writing experience work for us. All of them are native English speakers and come from the US, Australia, UK, Canada and other countries. Moreover, we have also hundreds of freelance writers who work to meet the needs of ESL students all over the world. Paper-Writing-Company.com is a branch of such famous online writing company called Global Writers LLC, which is legally operating on the Internet (license number #:7106763), presuming that all the clients' rights are protected and secured. If you want to raise your concern regarding the violation of your legal rights, you can dispute your order payment in court.

Q: How do your writers complete the orders?

There is nothing complex in the process of completing orders. If you ask us "Please, write my term paper," you only have to make an online order and go through every step which is highlighted on your page. The most important step is to indicate all possible details regarding your custom essay in the order description to avoid future misunderstanding with your assigned writer due to the fact that you simply did not write all instructions in the order form. While making an order on our website, there will be a special section where you can attach all your professor's requirements (scans, photos, documents, etc.). If you have already indicated all instructions, you can choose a writer for your order on your own by reading the writers' profiles. Consequently, you will see a payment page on your screen. You can pay for our custom writing services by using various payment options such as debit/credit card or PayPal payment system. Make an online payment and our agents will verify your order and try to find you the most suitable writer for your assignment (it takes approximately 20-50 minutes) or will assign you an expert writer whom you chose by yourself.

Q: Can you write my paper for me in any discipline?

Sure. Due to the fact that we have been working in the writing sphere for many years, now we employ writers and editors in all possible spheres. Thus, we will not cancel your order even if it is a sophisticated business research project, which means that we have enough qualified writers to work on every order.

Q: What if you write my research paper and I am not satisfied with the writer's work?

If you prove that the writer did not cover all your instructions, you have 10 working days to make a free revision request by sending a message to your assigned writer. In your message, you have to indicate what sentences you do not like and set the timeframe during which the writer should revise your custom essay.

2. Guarantees at Paper-Writing-Company.com

Q: Do you protect customers' personal data?

Yes. Every order you make on our website will be delivered to you and will not re-sell to other people. Only our managers and company's officials will have access to such personal details as an e-mail address, name, phone number, and location. Our writers and editors will not receive your personal information, unless you want it because your essay or term paper requires you to indicate some personal details. One more time, we will never send your personal information to other companies and will not publish it on the web because anonymity is the main principle of our work.

Q: What if my writer did not meet the deadline?

We have already stated that our company employs hundreds of writers who can complete all orders which appear on our website and can send them even before the due date. Your order might be sent later to you only in such cases when your writers is sick, has personal problems, or cannot proceed writing your essay while being a victim of the poor weather conditions or a car accident. However, such instances are very rare; thus, you can always claim to get your money back for the order which was delivered later according to the Money Back Guarantee service.

3. Work with Writers

Q: Can I call my writer?

Yes, in some cases. However, just like clients, our editors also want to remain anonymous and do not want to communicate directly with their customers. However, we offer you an opportunity to communicate with your assigned writer via our message system on our website. If your order is very big and incorporates very sophisticated instructions, then you can call our online support agents and inform them that you want to communicate directly with your writer. They will process your request and will arrange a phone meeting with your writer.

Q: How can I be sure that the best writer will write my paper?

Our recruitment department works hard to choose the best applicants to work with us. Although thousands of writers want to become writers at Paper-Writing-Company.com, only a few of them actually become our writers. If you have already placed your online order, then you can send messages to your writer and editor and ask them anything you want to make sure that they are professional. Moreover, you can always ask us to send you the writers' credentials to ensure that a proficient writer will complete your essay assignment.

4. Process of Making an Order

Q: How to make an order on your website?

You have to open the order page and type in all possible instructions that were given by your professor. If you buy an essay from us for the first time, you have to create your personal page before making an order. If you have already done it and made an online order, our agents will read your order details and will call you concerning the payment option you choose. When you verify your order with the payment receipt, our writer and editor will begin working on your order because usually we find them even before getting money for your order.

Q: How should I pay for your custom writing services?

If we informed you that we will agree to complete your urgent order, you have to pay for our services before the writer starts working on your academic task. If your order is ordinary and should be written within a couple of hours, then we will simply find an appropriate writer for your order. You can pay for our services only with online payment options. You have to open our website page and login, and then you have to click on Buy Now option and make an online payment with PayPal payment system. We highly recommend you to use this payment method because it is highly secure and anonymous, so that your bank details will never be disclosed.

Q: Can I transfer money with my credit/debit card?

Sure. You can pay for your order with PayPal method, credit or debit card.

Q: I have worries about making payment online because my friends say it is not safe, isn't it?

We can easily disprove it. PayPal has always been considered as the most secured and safe payment method which guarantees that your financial information will remain confidential.

Q: What should I do if I forgot to write some instructions in my order?

If something is missed in your instructions, then you can call our online support team, send them e-mail or enter live chat to inform us about your problem.

Q: How will you send me my order?

If you ask us "Write my paper at a cheap price," our writer will complete your order and will attach a document in your personal page, or we can send you your custom essay on the e-mail you indicate in your order description.

Q: How can I be sure that my writer/editor understands everything regarding my instructions?

If your writer wants to clarify something, he/she will send you a message to you on our website and your will receive an e-mail that you should respond to the writer's message.

5. Plagiarism Policy

Q: Is it legal to ask you to write my paper?

Yes. Paper-Writing-Company.com is a branch of such famous online writing company called Global Writers LLC, which is legally operation on the Internet (license number # 7106763). Thus, we always comply with the modern marketing directives, protection laws and rules regarding online essay production. However, if you understand that we break the law and violate your rights, then you can make a refund request. Our cheap online writing service obeys all rules and regulation regarding the writing market in the US and UK. Thus, it is absolutely legal to ask us "Write my paper for me" and use our custom papers for your personal needs.